Help and FAQ

Death notices are published and maintained by the verified funeral director responsible for the notice. Ask the funeral director handling the arrangements about publishing and any charges they apply.

Remember TT does not offer direct public death-notice submission. Public notices can be found by name, region, town and date; withdrawal removes public access.

Ask the funeral director handling the arrangements whether they can publish through an authorised Remember TT account. We do not offer an automated overseas invoicing or document-submission service.

You can publish one of the seven supported family notice types through /family-notices/new. A family notice is not a substitute for a verified death notice.

Use the homepage name search or /death-notices to find a full name, including first name and surname together. Advanced search adds separate first name, surname, maiden name, town, region and date-of-death filters. Combined filters must all match.

Search has no date restriction unless you choose one. Date-of-death filters include both chosen dates. Publication filters such as Today and Last 7 days use Trinidad & Tobago time and refer to when a notice was first published.

Bookmark filtered views you visit often. For example, /death-notices?county=San+Fernando always opens the latest notices from San Fernando.

Search covers the notices currently published on Remember TT. We do not claim a complete historical register or a verified archive start date. The end of a funeral does not by itself remove its death notice; withdrawn notices are unavailable.

The Death Notices page lists notices with the most recently published first. The homepage shows the complete number of new notices in the preceding 168 hours as “new notices in the past 7 days”. This is a rolling period, not a calendar week.

Condolences are reviewed before publication. Submission confirmation means the message was received for review, not that it is already public. Review times vary.

The name limit is 100 characters and the message limit is 2,000 characters, including spaces and punctuation. Preview your message before confirming submission. Links are not accepted.

Open the Condolences link on a public death notice to read its approved messages. The funeral director controls whether text and photo contributions are open, independently. A closed book can still show its approved content.

New contributions close at the closing time shown on the notice, or earlier if disabled by the funeral director. The default period is eight weeks from publication. Closing contributions does not remove approved messages or photos: they remain readable and printable while the notice is public.

Open the condolence book and choose Print to print or save a PDF through your browser. Approved text and photos are included; wait for the print view to finish loading. An image that cannot be loaded is identified rather than silently omitted.

Some families choose not to open an online condolence book — condolences are still given in person at the wake, the funeral home, or the church. A notice without online condolences does not mean no one paid their respects.

Select Publish a family notice (or go to /family-notices/new). Then:

1. Choose the type of notice you want to publish (Acknowledgement, Anniversary, Anniversary Wall, Month's Mind, Memorial Mass, Birthday Memorial, or Memorial Service).
2. Add the loved one's details — name, honorific, dates, and an optional photo.
3. Write your notice. You can start from a template or write your own.
4. Preview and pay by credit or debit card.

You do not need an account to publish a family notice. The price depends on the type you choose and is shown on the first step of the Create flow. Once payment is received and the notice has been reviewed, it appears in the Family Notices section.

Yes. Use Save as draft and wait for the saved confirmation. Continue a saved notice opens drafts available to your signed-in account or this device. Keep an anonymous notice's private resume link somewhere private; anyone with that link can access it. Never send the link to support or post it publicly. A save conflict lets you review the saved version before choosing which text to keep.

Your saved notice is preserved. Return to its payment status and use the recovery control. Editing resumes only after payment is confirmed safely unpaid; a cancelled browser page alone does not prove that. If payment is still processing or unknown, wait for reconciliation rather than creating another purchase. Rejection or takedown does not mean a refund has completed; the status page shows the verified refund outcome.

Every family notice on Remember TT is read by our team before it appears on the site. We do this to protect families against errors and impersonation, and to keep the tone of the section consistent.

Payment is verified before review. Review times vary. We prepare confirmation and decision emails for the address you used at checkout; delivery can be delayed or fail. Your saved notice's payment status shows the current confirmed outcome.

If your notice is rejected or taken down, use the platform contact details published on the Privacy page to request a review. A decision does not automatically issue a refund. Any refund is shown as completed only after the payment provider confirms it; check your saved notice's payment status for the outcome.

There are seven types on Remember TT:

• Acknowledgement — your family's public thank-you, with a permanent approved detail page while it remains public.
• Anniversary — remembers a loved one on the anniversary of their passing.
• Anniversary Wall — an anniversary notice with a message wall entitlement of 365 days from first publication, unless closed earlier.
• Month's Mind — announces a Mass or gathering held about a month after the funeral.
• Memorial Mass — announces a memorial Mass.
• Birthday Memorial — remembers a loved one on their birthday.
• Memorial Service — announces a non-religious memorial gathering or service.

All seven types have a permanent approved detail page while the notice remains public. Six types, including Acknowledgement, are listed for 35 days from first publication; Anniversary Wall is listed for 365 days. Listing expiry does not delete the detail page. Moderation, takedown or a payment issue can remove public access.

You can explicitly link a family notice to the eligible public death notice for the same person. Acknowledgement backlinks remain available while both notices are public; backlinks for the other six categories follow the family notice listing period. The funeral director can disable linked family notices on the death notice.

A withdrawn or demonstration death notice is unavailable as a public link. This does not by itself withdraw a genuine family notice.

Anniversary Wall supports up to five photos, Anniversary up to three, and the other five types one. The editor shows the limit for your category. It accepts JPG, PNG and WebP files up to 5 MB each. Submitted images are checked and prepared for display.

The editor offers category-specific starting text and verse choices, including your own wording. Preview the selected layout before payment. Event categories also support the service information appropriate to that category.

An Acknowledgement is your family's public thank-you. People typically thank: neighbours, relatives, friends, and carers; those who sent flowers, Mass cards, letters, condolences, or gifts; those who attended the wake, funeral service, burial, or cremation; doctors, nurses, and hospice staff; clergy, celebrants, musicians, and soloists; local associations, clubs, and charity groups; parking marshals; and the funeral directors.

You can group your thanks using a simple Markdown convention in the notice text — start a group with ## Heading and list people under it with - name. The page renders each group as its own thanks card.

The Candle Wall is a public, nationwide grid of every death notice with at least one candle lit on it. You can filter by region, search by name, and sort by most recent or most candles. Visit it at /candle-wall.

Select Light a candle on a notice, the homepage or Candle Wall. Confirmation appears after your candle is saved. You may then add a private name, separately request public display after review, or copy a private receipt link. You do not need an account.

There is a 60-second wait for another candle on the same notice from the same network. People sharing a household connection may share this wait. The displayed countdown tells you when to retry; it never gives someone else access to your signature.

Candle counts remain part of an available notice. The homepage highlights candles lit in the last fourteen days; the full Candle Wall uses its own current filters and sort order. Public signatures require separate permission and moderation, and can be withdrawn without removing the candle count.

Keep the private receipt link to read or remove your signature for 30 days after lighting. You can edit it during the first ten minutes. Anyone with the link can manage that signature, so share it carefully. Removal hides the name and revokes the link without removing the candle count. After expiry, use the contact details published on the Privacy page for a privacy request. Emailing yourself one receipt is optional and does not subscribe you to marketing.

An Anniversary Wall includes a message wall where visitors can leave a short remembrance while it is open. Messages are reviewed before publication.

An Anniversary Wall has a 365-day message entitlement from first publication, unless explicitly closed earlier. After closure, approved messages remain visible and printable while the notice remains public, but new messages cannot be added.

The other six notice types are listed for 35 days and keep their permanent approved detail pages while public. An interactive message wall is included with the Anniversary Wall type.

Yes. A public Anniversary Wall has a Print messages link for its approved messages, including after ordinary wall closure. A withdrawn notice and its messages are not publicly available.

Yes. The homepage includes an interactive map of Trinidad & Tobago — click any region to see its notices. The Death Notices listing also has a region filter with per-region counts.

Yes — visit /death-notices/search. Combine a full-name search with separate surname, first name, maiden name, region, town and inclusive date-of-death bounds. Search ignores case, accents and common punctuation; a surname-only field stays specific to the surname.

Yes. Filters are stored in the URL, so you can bookmark /death-notices?q=mohammed&county=Port+of+Spain&range=week. Reopening it restores the filters against current records; relative date ranges move with the date. Family notices also keep their category, tab and archive choices in the URL.

Sign in to save notices and searches privately in your account. Saving or editing a search does not subscribe you to email. When alerts are enabled for the service, you can separately opt in to a daily digest of newly published matches, scheduled for 08:00 Trinidad & Tobago time. Delivery may be delayed or unavailable.

Manage or stop alerts in your account. The unsubscribe link opens a confirmation page; an email client may also provide one-click unsubscribe. Saved searches continue to work without email consent.

A confirmed account can save up to 1,000 notices and 50 searches. Saved items are private. Saving a notice does not preserve access if it becomes unavailable, and deleting a saved item does not delete the notice. You can manage your account and request deletion in account settings.

No. An active business listing may be unclaimed. An authorised representative can use Claim this listing or Apply for a listing. Publishing control is granted only after independent verification, not merely because a business is listed.

Read the recipient information on the enquiry form, especially for an unclaimed listing. A reference confirms that Remember TT saved your enquiry; it does not confirm email delivery, that someone has read it, or a booking. For urgent arrangements, contact the business directly using its current contact details.

No. Managed sharing requires separate consent for the available destination and a public eligible notice. You can manage or revoke that consent through the private sharing controls. Removal of an existing external post requires verification and may remain pending; revocation is not proof that a post has disappeared.

Use a saved venue or enter the service name and address manually. Manual text can remain in the notice while a requested map location is checked. A map pin appears only when the location is confirmed; do not assume that a submitted address or proposed pin has been verified. Check arrangements with the funeral director or organiser.

Where the photo wall is open, you can submit one photo with your name and permission to share it, without an account. Supported photos include HEIC/HEIF; the browser prepares a preview before the server independently checks the upload. Only approved photos appear publicly. Text and photo controls are separate.

Use Report on an available contribution to request review. Reporting does not automatically hide it. An authorised correction shows an Edited label; rejected or withdrawn contributions are unavailable publicly.

Remember TT is an independent Trinidad and Tobago platform for death notices, family notices, condolences, and the Candle Wall. We are not a funeral director and have no direct involvement in funeral arrangements — those are handled by the funeral director listed on each notice.

If a funeral is being livestreamed, the link is included in the death notice (usually in the arrangements section). If you cannot find a link, contact the funeral director — their details are at the bottom of the notice. Some livestreams are recorded; the funeral director can tell you whether a recording is available.

The Privacy page publishes the current platform contact details. Do not send payment credentials, passwords or private resume or receipt links. No fixed response time is promised. For funeral arrangements, use the current contact details of the funeral director handling the notice.

Start on Death Notices. The newest published notices appear first.

1. Enter the name you know. Advanced search separates first name, surname and maiden name when you need a narrower result.
2. Add a Trinidad and Tobago region, town or inclusive date-of-death range.
3. Remove one filter if you get no matches. All selected filters must match the same notice.

A search has no date limit unless you choose one. Today and Last 7 days refer to publication time in Trinidad and Tobago, not the date of death.

A funeral ending does not remove its detail page. Older public notices can remain searchable, but Remember TT does not claim to hold a complete historical register. A withdrawn or private notice will not appear.

• Browse death notices
• Open advanced search

Open the notice and read its arrangements section. A map or directions link appears when the published notice has a confirmed public venue location.

Check the venue name, address, date and time against the notice before travelling. A venue catalogue entry does not confirm that a funeral event will take place there.

The verified funeral director responsible for a death notice publishes and corrects it. Use the current contact details listed on the funeral director's page for a spelling, arrangement or family-detail correction. Platform support cannot replace that editorial authority.

Urgent arrangement questions: Use the funeral director's current contact details. Remember TT does not run funeral services or provide an emergency channel.

You can leave a text condolence or light a candle as a guest. Open the public notice and choose the available contribution.

• A condolence requires a name of up to 100 characters and a message of up to 2,000 characters. Links are not accepted. The message is reviewed before it becomes public.
• A candle does not require a name. You may add a private name, then use the separate public-display choice to request review.
• Lighting another candle on the same notice from the same network has a 60-second wait. A shared household connection may share that wait.

Keep a candle's private receipt link if you add a signature. For 30 days, the link can show or remove the signature; it can edit the signature during the first ten minutes. Anyone with the link can use it.

A received or pending message has not yet been approved for public display. Review times vary.

The funeral director controls whether text condolences and condolence photos are open. Their default opening period is eight weeks from publication. Closing new contributions does not remove approved content while the death notice remains public.

Use the contribution page's Print control to print approved content or save it as a PDF through your browser. Wait for the print view to finish loading. A missing image is identified rather than hidden from the result.

An Anniversary Wall accepts messages for up to 365 days from first publication unless it closes sooner. Its approved messages remain readable and printable while the family notice remains public.

Use Share to copy or send the current public link. Remember TT does not claim that selecting a social option completed a post.

Use Report on an available contribution when it needs review. A report does not hide content by itself. Moderators may keep, correct, reject or withdraw the contribution after review.

Choose the purpose of the notice before you start. The first step shows the price and included fields.

• Acknowledgement: a public thank-you. Price J$7,200; up to 1 photo.
• Anniversary: remembrance on an anniversary. Price J$4,800; up to 3 photos.
• Anniversary Wall: a year-long listing with an interactive message wall. Price J$10,000; up to 5 photos.
• Month's Mind: an announcement for a Mass or gathering around a month after the funeral. Price J$4,800; up to 1 photo; event details required.
• Birthday Memorial: remembrance on a birthday. Price J$4,800; up to 1 photo.
• Memorial Mass: an announcement for a later Mass. Price J$4,800; up to 1 photo; event details required.
• Memorial Service: an announcement for a later service or gathering. Price J$4,800; up to 1 photo; event details required.

The editor accepts JPG, PNG and WebP images up to 5 MB each. Use photographs you have permission to publish.

Family-notice prices use JMD. Funeral-director publication offers are separate and appear in the authorised business billing account.

• Create a family notice
• Browse family notices

Write in your own voice. Confirm every name, date, time and venue with the family before previewing the notice.

• Put the person's name and the notice purpose in the opening sentence.
• Keep private family information out unless it belongs in the public notice.
• For an event, state the date, time, venue and who may attend.
• Read the final preview aloud and ask another family member to check it.

Acknowledgement example: The family of [Name] thanks our relatives, friends, neighbours, care team and everyone who supported us. Your visits, messages, practical help and kindness brought comfort. Please accept this notice as our sincere appreciation.

Anniversary example: Remembering [Name] on the [number] anniversary of their passing. We carry your warmth, humour and care with us. With love from [family or friends].

Anniversary Wall example: In loving memory of [Name] on this anniversary. Family and friends are welcome to share a respectful memory on this page while the message wall is open.

Month's Mind example: The family of [Name] invites relatives and friends to a Month's Mind gathering on [date] at [time] at [venue]. Thank you for your support and remembrance.

Birthday Memorial example: Remembering [Name] with love on their birthday. We miss the joy you brought to ordinary days and hold you close in our thoughts. From [family or friends].

Memorial Mass example: A memorial Mass for [Name] will be held on [date] at [time] at [church]. Family and friends are welcome to join us in prayer and remembrance.

Memorial Service example: Family and friends are invited to a memorial service for [Name] on [date] at [time] at [venue]. We will gather to remember their life and share time together.

These examples are original prompts. Replace all bracketed text and remove any sentence that does not fit the family's circumstances.

1. Choose a notice type and complete the details you know.
2. Select Save as draft and wait for the saved confirmation.
3. Use Continue a saved notice on the same device, sign in to find an account draft, or open the current private resume link.
4. Review the full preview before payment, including photographs and event details.

Treat an anonymous resume link like a password. Anyone with it can open the draft. Do not email it to support or post it in a message, chat or public page.

If a save result is uncertain, keep the page open and retry the same save. Do not create a second draft. If another tab saved a newer version, review that version and choose which text to keep before saving again.

If an image fails, check that it is a JPG, PNG or WebP, within the shown category count and no larger than the displayed file limit. The upload must finish before it appears in the preview.

Paying submits the notice for review. It does not publish the notice at once. The saved notice's status shows whether payment is confirmed, review is pending, or a decision has been recorded.

If checkout is cancelled or its result is unknown, return to the same saved notice and use its payment status. Wait for reconciliation instead of starting another purchase.

Six notice types are listed for 35 days from first publication. Anniversary Wall is listed for 365 days. An approved detail page remains available after ordinary listing expiry while the notice remains public. Moderation, withdrawal or a payment issue can remove public access.

After payment, request a content correction through the published help route. A correction preserves the original purchase and publication dates. Rejection, takedown or a correction request does not prove that a refund has completed. Use the saved notice's payment status for the provider-confirmed outcome.

Do not send full card details, passwords or a private draft link when asking for help.

• For a forgotten password, request a secure reset link from the sign-in page.
• For funeral arrangements or a correction to a death notice, contact the funeral director listed on that notice.
• For harmful or inappropriate public content, use Report on the contribution so the moderation queue receives the exact item.
• For a family-notice payment or correction, return to the saved notice first so you can report its current status without sharing the private resume link.
• For a data-protection question, use the address published on the Privacy page.

The published platform address is info@remember.com.tt. Response times vary. Do not send a password, full card details, a recovery link, a private candle receipt or a private family-draft link.

• Request a password reset
• Read the privacy notice
• Email the published platform address